Custorva's new look
Custorva now carries its own brand throughout: the logo and colours, the favicon, the sign-in pages and the emails.
Replies and internal notes
- Composer: it says who will see what you write. "Sent by email to the customer" appears for replies, and "Internal — only your team can see this" for notes. Notes have their own colour, border and lock icon.
- Replies in the conversation: each one shows whether it was sent or delivered.
- Confirmation: after you send, Custorva confirms it with "Reply sent" or "Internal note added".
Easier to use
- Phones and tablets: the inbox shows either your conversation list or the open conversation, with a way back to the list.
- Keyboards and screen readers: every form field has a proper label, and status messages are announced.